Shipping and Delivery Policy for Soothe Healthcare

At Soothe Healthcare, we are committed to providing a seamless, reliable, and efficient delivery experience for all our customers. Our shipping and delivery policy is designed to ensure your products arrive promptly and in excellent condition. Please review the details below to understand our shipping timelines, options, and procedures.

1. Shipping Options and Rates

We offer multiple shipping options tailored to meet your needs:

• Standard Shipping: Typically delivered within 5-7 business days from the order date.
• Express Shipping: Arrives within 2-3 business days, available for an additional fee based on location.
• Free Shipping: Orders above a specified amount qualify for free standard shipping.

Shipping fees will be calculated and displayed at checkout. Express and Free Shipping availability may vary by region and promotional periods.

2. Order Processing Times

• Processing Time: Orders are typically processed within 24-48 hours, excluding weekends and holidays.
• Order Confirmation: Upon completing your purchase, you will receive an order confirmation email with an estimated delivery date.
• Dispatch Notification: Once your order is shipped, we will send a dispatch notification with tracking details, so you can monitor your package’s journey.

3. Delivery Locations

Soothe Healthcare delivers to most regions nationwide. However, there may be specific locations where delivery may be limited. Please ensure your shipping address is complete and accurate at checkout to prevent any delays.

4. Tracking Your Order

For real-time tracking, you will receive a tracking link in your dispatch notification email. You can also track your order on our website by entering your tracking number in the “Track Your Order” section. Tracking information typically becomes available within 24 hours of shipping.

5. Delivery Issues and Support

If your package is delayed, lost, or damaged in transit, please reach out to our customer service team at support@soothehealthcare.com or call our helpline at [Helpline Number]. We will work with the courier to resolve the issue and provide assistance.

Note: Soothe Healthcare is not responsible for any delays caused by unforeseen events, such as natural disasters, strikes, or transportation issues.

6. International Shipping

Currently, we do not offer international shipping. Soothe Healthcare products are available for delivery within [Country/Region]. For inquiries on international availability, please contact our customer support team.